We offer straightforward delivery options using Royal Mail tracked services, helping your order reach you safely and securely.
Delivery times are estimates only and may vary depending on destination, customs clearance, public holidays, courier delays, or circumstances outside our control.
Shipping fees are non-refundable except where required by law.
Delivery Aim
| Destination | Delivery Aim | Total Order | Shipping Fee |
United Kingdom | 1 to 3 working days | Up to £74.99 | £15 |
| £75 and more | Free | ||
Europe | 3 to 5 working days | Up to £74.99 | £15 |
| £75 and more | Free | ||
Rest of the World | 5 to 7 working days | Up to £124.99 | £35 |
| £125 and more | Free |
Delivery aims begin once your order has been processed and dispatched.
Import Taxes and Duties
When ordering from our website for delivery outside the United Kingdom, local import taxes, duties, customs charges, or handling fees may apply.
For standard one-time orders, these charges are the customer’s responsibility and must be paid directly to the relevant customs authority, courier, or delivery provider where applicable.
Customers subscribed to a TIMELESS LUXURY LONDON® Subscription Tier, including Timeless Member, Luxury Member, or London Member, may receive covered import taxes and duties on eligible orders delivered outside the United Kingdom, where this benefit is confirmed as part of their subscription.
This benefit is subject to the terms of the selected subscription tier, destination country, order eligibility, and any applicable customs requirements.
To enjoy this benefit, please visit our Subscriptions page and select the tier that best suits you.
Flash Privileges
From time to time, we offer exclusive flash privileges through our website and official social channels.
These special opportunities may include limited-time offers, early access, exclusive benefits, or subscriber-only rewards.
To receive these updates, create an account on our website and follow TIMELESS LUXURY LONDON® on our official social channels.
Flash privileges are available for a limited time only and may be subject to availability, eligibility, and specific promotional terms.
